People expect big things from digital retailers. And although there are pieces of modern retailing sprinkled throughout our industry, what’s missing is a truly modern end-to-end customer journey — which is vital for travel to keep up with the standards that customers know and love elsewhere.
Consumers expect great digital experiences that are intuitive, frictionless, and fast. And while many other industries are pushing the boundaries of digital innovation, travel retailing is lagging. But travel’s been an innovator in technology before and can lead again.
Are you ready to move forward and Get Modern?
GET MOVING
TRAVEL RETAIL
NEEDS AN UPGRADE
At Travelport, we believe travel agencies are best placed to create that modern retailing experience across the entire customer journey. And in turn, suppliers will see higher profits and happier travelers who become repeat customers.
CUSTOMER NEED:
MULTIPLE WEBSITES ENDLESS COMPARISONS COMPLEX BOOKINGS ONE MODERN TRAVEL AGENCY
AGENCIES, WE'VE GOT YOUR BACK
Travelport
THE ONLY TECH COMPANY INVESTING IN EMPOWERING AGENCIES TO TRANSFORM THEIR BUSINESS AND BECOME BETTER RETAILERS.
Other platforms
ARE BUILT TO OPTIMIZE SUPPLY-SIDE RELATIONSHIPS. THEY ARE NOT FOCUSED ON MODERN AGENCY RETAILING.
AND IT'S GOOD
FOR SUPPLIERS
Modern retailing isn’t just good for travel agencies and consumers; it’s also good for suppliers.
Because when customers have the best choices across multiple suppliers, products, and ancillaries, they’re likely to find the perfect options — and therefore spend more.
Modern retailing also helps to set the right customer expectations, so they know what they’re buying no matter where they made the booking. That means happy customers boarding the plane, checking into the hotel, or picking up their car rental keys.
A MODERN RETAILING
PLATFORM
It’s easier than you think to Get Modern when you have the right tools. Get modern at your own pace with Travelport+, the next-generation platform empowering agencies to deliver a modern retailing experience.
